Does Uber Eats allow AI-enhanced food photos?

Uber Eats allows photo editing and AI enhancement as long as the result accurately represents the dish you serve. Photos that appear artificially generated or misrepresent the food will be rejected. Realistic AI enhancement — improving lighting, background, and color — is permitted.

How long does Uber Eats photo review take?

Up to three business days. During busy periods this can extend further. Note that the menu item cannot be edited while its photo is under review.

What resolution should I upload for best results?

Upload at the highest resolution your camera allows — Uber Eats accepts up to 10,000 pixels on either side. Higher resolution images look sharper on modern phone screens and give you more flexibility to crop for other platforms.

Can I use PNG files for Uber Eats?

Yes. Uber Eats accepts both JPG and PNG. JPG is the safer default — smaller files with minimal quality loss. PNG files can be large; make sure they're under 10MB.

How many photos can I have per menu item?

One primary photo per menu item on Uber Eats. Make your menu photos worth ordering from.

Uber Eats Photo Requirements 2026: Specs, Success Score & Rejections

Uber Eats requires menu item photos to be at least 1200×800 pixels with a 5:4 aspect ratio, in JPG or PNG format, under 10MB. Cover photos require exactly 2880×2304 pixels at a 5:4 ratio. Every photo is manually reviewed — reviews take up to three business days.

Uber Eats factors menu photo completeness into their "Success Score" — a metric that determines your visibility in the app, access to promotional features, and eligibility for advertising discounts. Restaurants with complete photography consistently outperform those without. The math is straightforward: more photos means better score, better score means more visibility, more visibility means more orders.

What are the exact Uber Eats photo requirements?

Menu item photos:

Spec	Requirement
Minimum width	1200 pixels
Minimum height	800 pixels
Aspect ratio	Between 5:4 and 6:4
Maximum file size	10MB
Accepted formats	JPG, PNG
Maximum resolution	Up to 10,000 pixels on either side

Cover / store photos:

Spec	Requirement
Exact dimensions	2880 × 2304 pixels
Aspect ratio	5:4 exactly
Format	JPEG

Uber Eats accepts photos up to 10,000 pixels wide. Uploading at the highest resolution your phone produces gives you more flexibility to crop for other platforms and looks sharper on modern high-DPI phone screens.

How does Uber Eats' 5:4 ratio differ from DoorDash's 16:9?

DoorDash requires 16:9 landscape while Uber Eats requires 5:4 — these are meaningfully different crops. A photo that fits perfectly on Uber Eats will likely be rejected by DoorDash without adjustment, and vice versa.

5:4 is closer to square — the same proportion as a standard 8×10 print. 16:9 is wider, like a cinema screen. If you're uploading to both platforms, you need two different exports from the same source image. The key is to start with a high-resolution original and crop each platform's required ratio separately.

Wrong aspect ratio: Submitting a 16:9 photo into a 5:4 slot is the most common rejection. Always check your dimensions before uploading.

Multiple items in one photo: Show only the items included in that specific order. If the "Burger Combo" includes fries and a drink, show all three. A standalone burger order gets just the burger.

Text overlays: Prices, promotional text, watermarks, and logos on the food photo itself will cause rejection. Keep the image clean.

Background issues: Cluttered table settings, partial plates, messy kitchen environments in the background — Uber Eats expects a clean, focused presentation.

Wrong format: HEIC files (the default on many iPhones) are not accepted. Convert to JPG before uploading. To change this on iPhone: Settings → Camera → Formats → Most Compatible.

Photo review note: While a photo is under review, that menu item cannot be edited. Submit photos as far in advance as possible.

What is the Uber Eats Success Score and how do photos affect it?

Uber Eats calculates a Success Score for every restaurant based on several factors — menu completeness is one of them. "Menu completeness" includes the percentage of items that have photos and descriptions.

A higher Success Score unlocks:

Enhanced visibility in Uber Eats app carousels
Recognition badges that appear on your store page
Discounts on Uber Eats advertising tools
Priority placement in certain search results

Every menu item without a photo is a drag on your Success Score. Even rough estimates suggest adding photos to the majority of menu items can meaningfully improve your in-app placement.

How do I upload photos to Uber Eats?

Open Uber Eats Restaurant Manager at restaurant.uber.com
Go to Menu → select the item you want to update
Click the photo icon or "Add photo"
Upload your JPG or PNG file
The item will show as "photo pending" until manual review completes

Reviews take up to three business days. Plan ahead when launching new menu items or seasonal changes — the item page is locked for editing while a photo review is pending.

Can I use the same photo for Uber Eats and DoorDash?

Not without adjustment. Uber Eats uses 5:4 and DoorDash uses 16:9. A photo submitted in the wrong ratio will be rejected or cropped badly. The efficient approach is to shoot at high resolution, keep the original uncropped, then export a 5:4 crop for Uber Eats and a 16:9 crop for DoorDash.

If the photo itself is the weak link — dim dining room, flat color, cluttered background — enhance it first and crop second. PlateShot restages a phone photo to studio quality in about 90 seconds, and you crop that result to 5:4 for Uber Eats.